Delivery Terms

UK & International Delivery Services

Free UK Delivery

  • Next day shipping once your items are ready is free on all orders within the UK via Royal Mail.
  • All orders are dispatched fully insured; and
  • We can deliver to an alternative address from your billing address.

International delivery


We ship to most countries in the world.


The estimated delivery date particular to your country will be sent to you via email.


  • Deliveries to Belgium, France, Germany, Holland, Ireland, Luxembourg, Monaco, Denmark, Greece, Italy, Portugal and Spain typically take up to 3 working days
  • Deliveries to other European destinations take up to 5 working days
  • Deliveries to destinations outside of Europe typically take between 3 – 10 working days

We use FedEx for most International shipments and cannot deliver to a P.O. Box address. We are happy to send the goods by an alternative courier but would need to charge you the delivery costs. Please contact our customer service team at


Please note that from time to time parcels may get held in customs. Any delay caused is beyond our control.


There are no import/export duties on goods shipped within the European Union.


Shipments sent outside the European Union may be subject to import duties, taxes, and admin fees which may be levied once a shipment reaches your country. For details of Customs charges please consult your own Customs authorities for the latest rates.


Additional charges for customs clearance must be borne by you. We are unable to reimburse any costs incurred regardless of the circumstances.


About our deliveries

  • All our deliveries need to be signed for, so we recommend that arrangements are made to ensure someone is available at your delivery destination.
  • As a security precaution, we require that your alternate delivery address be on file with your credit card company.
  • When ordering, the recipient is the importer of the product(s) and must comply with all the laws and regulations of the destination country.

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